How do I return an item?

35-day returns

As we do not sell used, or demo goods, only unused, clean items in original packaging can be considered for return, within 35 days of receipt.

A return authorization is required and items shipped back without authorization will be refused. ALL returned items go through a full inspection and test process, and repackaging, so there is a charge of 15% minimum to defray these expenses.

Email customer service for a return authorization, [email protected] Note that you are responsible for all shipping expenses, and any shipping damage due to improper packing, and it is recommended you insure for full value.