How do I return an item?

As we do not sell used, or demo goods, only unused items in original packaging can be considered for return, within 10 days of receipt. A return authorization is required and items shipped back without authorization will be refused. ALL returned items go through a full inspection and test process, and repackaging, so there is a charge of 15% minimum to defray these expenses. Email customer service for a return authorization, info@spapumpsandmore.com Note that you are responsible for all shipping expenses, and any shipping damage due to improper packing, and it is recommended you insure for full value.